The easy and honesty of the dealer compared to past experience. No switch and bait tactics. The salesman was up front and honest and made the process better than expected. No ‘Covid related’ fees to make extra money for no real reason like other dealers that take advantage of uninformed consumers.
Our 2023 Nissan Rogue is at least the third car we have purchased from Gurley-Leep. Our salesperson this time was Michael Majerek. He met us in the display lot when we arrived, carefully checked to see what we were interested in, showed us the choices on hand or what might be ordered, then let us sit in a Rogue to show us all the features. He also went with us when we took it for a test drive. In his office area, later, he was excellent, in my opinion, with not being pushy or telling us "this was our last ...
Need a carr go just see my buddy at Gurley LEEP Nissan on grape road ask for Matt DARR, DARR himself and Mitch have always took good care of me anytime day or night . Are Y'all in need of a car ? THEY will get you approved and on the road swift and in a jiff, just tell Matt DARR Jessica coty sent ya great people great experience
Excellent customer service! We worked with Mike Reznik. Very chill polite friendly. Got the exact vehicle we were looking for. Given lower national inventory very impressive.
Great place to buy a car I went to 5 different dealerships in a day and at the end of the day Gurley Leep and the sales man I had Mike Reznik gave me a great deal on my dream car. I couldn’t have asked for a better dealership they were so nice and welcoming and made sure I was comfortable with everything. To me they went above and beyond and that means a lot to anyone trying to get a good reliable car.
Personal down to earth dealer. Mike listened to what we were looking for and help us get into a vehicle same day. Thanks, we appreciate the extended warranty on our 2015 jeep Cherokee.
Worked with mike majored, he was great, we worked out a deal and ended up buying 2 cars that day. Trade 1 car in and got a great price same as the street price would of been and another new car . Overall saved 40.00$ a month on 2 cars , nice experience. Matt a d jean P.
Mike R. Was very helpful. I was browsing for a new truck and he provided with information without pressuring me knowing I am at the beginning of my search.
The dealership was organized, the staff were very helpful. Mike R. Helped me find the car I wanted and arranged the purchase. He did an amazing job helping me figure out what was going on, how things would be handled and what I needed to do to finalize everything.
Everybody wants life to be perfect after buying a new or used car . Unfortunately that's not how it works, but good news! if you go to GL Nissan you will be treated fairly. There's no arm-twisting, or shady deals going on. I told them what I wanted , but I really couldn't afford the payment on it . So I settled for a good used car that I could afford the payments. So I'm happy now. Will the engine blow next week? It might, but it's just a car and I ain't taking it with me ...
My mother and I both bought vehicles from here without a problem.
Very happy with our new Nissan Murano! Mike at Gurley Leep walked us through every step of the way when purchasing this amazing car and couldn't of been more helpful!! Thanks Mike!!
Came here to buy my first car and everyone here was super friendly and laid back. They made my first car buying experience stress free!
Bought a 2021 Nissan titan XD. From Michael Majerek about a month ago. Mike was very help full getting paper work done so truck could be delivered to me on a timely fashion. Mike Has followed up with me several times to make sure all is working correctly good person to work with.
We worked with Michael Majerek, He was extremely informative and very patient as we decided what car we wanted. He was very professional and friendly. I would recommend him to everyone. We had an awesome experince and refer him to others.
Worked with Javier on buying a new car for my son. Very easy to work with and actually enjoyed the process for once. Thank you Javier, you have a great way of working with customers
Great sales staff! They are very knowledgeable and friendly. Great selection of vehicles. They will go out of their way to help anyway they can.
I bought my Nissan from this dealer Christian was my salesman and he treated me very well. I would defiantly go back. Christian never pressured me into buying anything. I sent a friend over and Christian set her up with a car also.
I recently bought a car from nissan and was very impressed with my service from Christian he was very polite and did his best to give me exactly what I wanted. I love my new car thank you so much Christian. I'll be back for my next car from nissan.
My name is Jason. My wife and I recently purchased a Nissan Armada from Dave Spencer at Gurley Leep. What an amazing experience! He went above to make sure we got what we wanted at the prices we wanted. Great service, very knowledgeable, honest people and great rides. Finance department (Mitch) was awesome as well. Thank you again for your fine service and help. We will never shop for a vehicle anywhere else. Tell your friends.
Dave Spencer was outstanding in helping us get into a newer car !!! They're above outstanding !!! No stress easy to work with ,exceptional service,pleasant
In October my husband and I brought our 2016 Nissan pro 4x to get serviced. We are so pleased with Jake who handled our service and the hard working staff. We have gone to Nissan on Grape Road for many years and we highly recommend them.
I love this Dealership I have bought my last three cars from them. I won't go anywhere else Michael Majerek was very helpful. We left very satisfied and love our new car!!! Thank you all!
Ariel has been very helpful in narrowing down a vehicle that meets my standards and needs. She’s found answers for hard questions and has been punctual with hers responses.
Christian Helped me through every step, with professionalism And Knowledge if he didn't know the answer he found it quickly. He was very helpful in explaining all the complicated features of this beautiful vehicle. Wonderful experience!!!
Dave Spencer did a great job of taking care of our family. Purchased a truck and managed to get our teenagers a very safe and affordable 1st car. Dave was great and provided solutions for us in a very professional manner. Very happy with Gurley Leep. Thank you!
Made my appt online and then called Lynne to make sure I did it right. Lynne very congenial and helpful. Arrived for my appt and was greated and shown waiting room. Waiting room clean and offered water and coffee. Car finished and washed by staff. Good job!
Figured out my problem right away and fixed it at no charge. Got me an appointment right away to solve the problem. Really great service.
I think that the service department goes far above the expectations to satisfy this customer. I appreciate the personal attention that I was given each time I have ben to the dealership.
The service at Gurley Leep is always as quick as possible. They kept me informed each step of the way. They were friendly and helpful on the phone and in person.
Everyone at Gurley Leep Nissan always is friendly and professional. I will always recommend Gurley Leep Nissan for service and sales. They always get the job done.
Excellent job keep updating me about the car my car was very clean when they finished and went with me through all the work have done good people
Promptly greeted me upon arrival .We discussed a couple of issues that I was concerned about. i was updated throughout the care of my vehicle and made some choices at that time and what I was going to have done. Service was done in a very timely manner thank you.
Lynne, greeted me immediately after I walked into the service bay. She handled my check in efficiently and walked me to the waiting area. Work was completed before the estimated time frame. Lynne asked me if I had any questions and then answered those I had.
Service department is always helpful and keeps me updated on the status of my vehicle. They also were able to get the work done ahead of when I needed my car back.
The peeps at Nissan are always polite, personable and professional. They take the time to explain service needed and service rendered. I am always greeted with a smile.
Thanks, gave me a car while my car was repaired on warranty work . This was my first warranty work on two vehicles purchased. Driving a Nissan for 4 years.
i scheduled a time to drop off, they were ready for me, Lynne explained what was going to be done very well, when picking up no hastles
Although my experience with this dealership was great,I have had nothing but problems with my new car.Car 2wks and in for 3rd service
Great service at a good price. Lynne always does a nice job getting it on the schedule and completed on time. I recommend everyone I know to use the service dept.
The staff was very friendly and performed the inspection and subsequent repairs in a very timely manner. Ash was very upfront with certain repairs that could wait and which ones really needed done as the list was lengthy. We would certainly bring our vehicles back for future service.
Lynn is very receptive and helps me with setting up my appointment. She calls with updates and other recommendations. Cost is explained prior to service.
I had a insurance claim to get my 2017 rogue fixed and gurley leep Nissan service took care of everything. Just perfect. Thank you very much
The purchase of our new 2018 Murano was made with ease and with no pressure.The sales staff of John Sims and Dave Beatty made sure that we were informed of all the features of the car. This is our fourth purchase from Gurley Leep.
The service has always been great at Gurley Leep Nissan. Everything is taken care of in a timely manner, and the service tech goes over everything with you. Ash Thompson was excellent in scheduling our vehicle for service and staying in touch with me throughout the maintenance check.
very pleasant experience, everyone was very nice and helpful, car was serviced and ready when Lynne said it would be, she also answered a/c question for me very thorough
After over a month of searching, we finally found the right car & the paperwork was a breeze. We were in and out in just over an hour. Made for a positive experience all the way around!
The repair looks good. My experience with body work is that it’s never as good as the original from the factory. Only time will prove or disprove that. At this point all is good.
Friendly fast and comfortable environment. Made buying my vehicle easy. Found the right vehicle for my needs at the right price. Made sure I was comfortable and cared for during the whole process.
This is the only Nissan dealership I like to go to. I’ve been to others and no one compares to this one. Sad to see Everette left but I’m glad Ash is still there!
We were able to have scheduled service done that fit OUR schedule. We arrived at the appointed time, and the safety recall inspection, oil change, tire rotation and wash was completed within the time we were told it would take. The price was also reasonable. Good job, thanks.
Great customer service every time we have to go in. Whether it be looking at cars, to service. Never bad service. Will be purchasing our next car from here.
They found the problem right away and helped me with explaining to me I can claim it with my insurance. Very much appreciated. Thank you
Ken did a great job getting my tires replaced so I could drive to Cincinnati the next day without worries! Really appreciated it! He went above my expectations!
Had 60,000 mile service performed - as usual, work was done very well and on time. I highly recommend this dealership for both service and purchase.
The service staff was very good in keeping me informed about the progress of the repair. There were some problems with the machinery which they dealt with efficiently, and the key worked perfectly after they were finished.
THERE WAS NO BACK AND FORTH NEGOTIATIONS--just a great price!! Everyone involved with the sale of the Altima and financing was very helpful and courteous!!
Great job in getting me up and running again. Had a slow leak. Service was fast and efficient. Much appreciated on helping me get it taken care of.
Very friendly employees, nice lounge ,waiting area. Not too bad of a wait. Employees made sure I had no questions before I left. Would recommend to others! First service appointment made it free.
Since buying our Altima, at another dealership, we've made Gurley Leep our "service central." This is possible ONLY because the service team has been exceptional at every visit. We hit all of the service suggested mileage markers, so as to keep our Altima in top running condition. I've never felt that suggested service was not, really, necessary...only needed.
Very good service just wish it was a bit quicker especially with the wait time. overall would recommend dealer for family and friends. Very friendly customer service
Lynne Sterling and James are the best. I have moved from the Michiana area and now live down by Indy. I am traveling north to continue to use Gurley-Leep as my preferred service providers. If not for Lynne Sterling and James the Tech that provides the actual service to my Cube I might be tempted to go to the Nissan Dealer near Indy. Keep up the great work you two.....Brian Jaarda
I have routinely taken my Rogue to Gurley-Leep for servicing and their work has always been very satisfactory. One of the reasons I purchased the vehicle outright when the lease expired is because I knew the servicing which I had them perform was always complete. The staff are knowledgeable and courteous and I expect to continue to bring my Rogue to them for maintenance.
Dave the sales person I used was the best time I've had ever. First I would like say how truthful Dave was, so helpful before during and after I bought the truck! If I ever need another auto, I won't have any problem coming back to Gurly Leep, or telling anybody how great the buying went and how kind all the people were at this dealer ship. Again thanks for the greatest time I've ever had buying a truck. Thanks Dennis Clark
Everyone in the Service Department was courteous, friendly, fast, and efficient! My vehicle was ready before the appointed time, washed, and vacuumed. Thank you everyone!
This was the first service & oil change for my 2017 Titan (purchased 01/2018). Everyone from Gurley Leep has been extremely helpful and polite since day one; its very clear the entire organization is focused on customer service. A special shout out to Ken B. for getting me squared away for the first service, I will definitely be back for the next one!
They effectively worked with me on all issues related to the new car and lease. When I required an armrest issue to be fixed, they immediately began to work on solving the problem. The also worked with me on lease issues and provide advice. . .
Lynn and Aaron were fast, friendly and made my experience trouble free.Glad I purchased from Gurley Leep. Service work was completed quickly and correctly.
Most automobile dealerships are glorified garages. There must 'be a dress code for its employees but it goes beyond the appearance. The staff has obviously been well trained or selected. The entry and lounge areas are very clean and welcoming. It would rival most retail outlets. Although the time may be a little longer than what I expected i'd rather have it that way and make sure that the job is done right. After all were talking about the second most expensive possession you own and the most valuable -] your family . K&D
Took my car to Gurley Leep to look at the camera after Naquins said it was fine after an accident. Very happy with Gurley Leep's service.
Wonderful help from Dave and the staff in getting us into the car we were looking for and that has met all of our expectations. Looking for help? Ask for Dave
Sun roof shade became jammed after limited use. Service dept was able to get the part overnight and had it fixed the next day. Under warranty as well!
Lynne is probably the most pleasant and professional service advisors I have ever worked with. My service is always done promptly as i have to wait for my vehicle to be done.
Everyone was great. Service was done to our satisfaction. The service person that helped us is very friendly and personable. We will always get a Nissan and use Gurley Leep
Came into the service department with a tire issue, where Lynne was able to work me in without an appointment because of the issue, and found out I had a couple of other issues that needed to be addressed. I had been considering upgrading and had been looking at different SUV's for a couple of months and decided to see what they had. I went online to check inventory, filled out a form and got a call from someone who hooked me up with Joel. He answered all my questions and was able to get me into a new ...
I enjoyed buying my car here: the employees bent over backward to help me find a bank to finance the loan and my first oil change was free, quick, and perfectly done!
As always Lynne Sterling did her job with professionalism and was pleasant to work with. James the master mechanic performed his duties in the same manner. My Nissan Cube is being cared for each and every time I bring her in for her service and preventive maintenance work.
Great experience! Everything went quickly and they were very easy to work with. I had many trucks and packages to choose from. I will recommend to family and friends.
Everything was explained in detail and that is good havent had any promblems with any of the new items in the car its avery nice car.Sally 2/18/20
This dealership is about one and half hours from me and it was worth the trip! I worked with Sales Manager Brian and from the beginning he was honest and was able to locate the vehicle I wanted for the best price out there not only that he got me the most for my trade and the finance terms were unbelievable. I will work with them in the future as again I have never dealt with a dealership that is honest and displayed integrity as this one!
Ricky Bobby is who you need to go see! He got me into a brand new 2017 Nissan Sentra, with all the bells and whistles, with NO money down, and a VERY reasonable monthly payment! Every other dealership and person that I talked to said they couldn't help me. Ricky got it done! My BRAND NEW, awesome car is parked in my driveway. Oh AND they bought us pizza, while we were waiting for all the paperwork to be ready to sign. What other dealership would treat a customer like that?? NO ONE, that's who. Best buying experience ever. ...
Overall, a great experience and would highly recommend. Salesman were very helpful and friendly and all employees seemed to genuinely want to help me find the car I wanted instead of pushing me into a vehicle they wanted me to get in to. Would definitely recommend!
Great experience at this dealership. Would highly recommend to anyone looking for a Nissan car or truck. Had a good overall time here and the employees are very helpful and friendly.
I will and have recommended this dealership and this salesman. I purchased a Nissan Murano from this dealership, the salesman was very patient with me as I was unsure of what I wanted. There was no pressure put on me as it took me a few weeks to make up my mind. When I did decide on this vehicle I told him exactly what I wanted and the vehicle was found for me. Before I left the dealership with my new Murano, the salesman took the time to go over the vehicle with me to show me basics about my ...
Great experience with Gurley Leep in the purchase of my 2013 Sentra. Nicoe my salesman was so helpful and made this a great experience. No pressure was ever given in my decision from the salesman or business office. This was a good buying experience.